Cancellation & Refund Policy

For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid before your departure from your country as mutually decided between team management and guests. Management personnel's hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service. Apart from above in some cases like Special Train Journeys, hotels or resorts bookings during the peak season (X-Mas, New Year), full payment is required to be sent in advance.

Mode of Payment:

  • 1.   50% of the amount-confirmation of the order.
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  • 2.   50% of the amount -after arrival to INDIA / Day 1 of the tour.

Overseas advance payment can be made through Wire Transfer to our Bank .

Cancellation Policy:

In the event of cancellation of tour / travel services due to any avoidable / unavoidable reasons we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

  • 1.   30 days prior to arrival 30% of the tour cost.
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  • 2.   07 days prior to arrival: 50% of the Tour cost.
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  • 3.   48 hours prior to arrival: 70 % of the Tour cost.
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  • 4.   Less than 48hours or No Show: No Refund.

In case of Special Trains Journeys and peak season hotel bookings a separate cancellation policy is applicable (which can be advised as and when required).

Whatever be your requirement, We are there. Drop us a line as we are keen to act as your service associates. Always be sure of quick response from us.

Refund Policy:

In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility to refund.

In regard to refund of unused/unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2-4 weeks due to banking procedures. If the refund is made to the credit card amount or to bank account, the bank charges would be debited from the refund amount.

 
 
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